Will the WFH continue after COVID? Here’s what Anand Mahindra has to say

Even though many companies have launched their return-to-work policies, Anand Mahindra, president of Mahindra and Mahindra, says working from home (WFH) is here to stay, even in the post-COVID world. But other clues suggest that a hybrid model will last.

Recently Tech Mahindra, a subsidiary of the Mahindra Group, acquired Activus Connect, a home-based customer experience management solutions company, for $ 62 million, in hopes that the acquisition will build capacity. of the enterprise in emerging solutions for the workplace.

Work from Home Customer Experience Management (WAH CXM) is undergoing disruptive changes due to the pandemic and has resulted in exponential demand in the market, said Vivek Agarwal, President – BFSI, HLS and Development at company, Tech Mahindra, regarding the acquisition, as quoted by the Economic Times.

“The acquisition of Activus will fill a void, with its unique delivery model, disruptive platform and industry expertise in WAH CXM that will add significant value to Tech Mahindra’s offerings and capabilities. “

The acquisition will strengthen Tech Mahindra’s position as a leading catalyst for digital transformation in work-from-home customer experience management, according to the report.

Releasing the report, Mahindra said on Twitter, Working from home is not going to go away after Covid. Some form of hybrid work culture will continue. This alliance will help us to make the experience of the WFH unique.

Mahindra has long expressed her preference for a WHF culture or a hybrid workplace model. Earlier this year, the businessman tweeted: “I think there will indeed be more work from home after the pandemic, but the tradition of the workplace will remain predominant. Those who predict large-scale WFH are looking through the lenses of rich countries. “

In another tweet, he also confessed to wearing lungis under shirts while working from home. “And I have a confession to make: on some video calls from home, I wore a lungi under my shirt. I didn’t have to get up at any time during meetings, but I suspect my colleagues may ask me to do it after this tweet! “

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