RealWearthe world’s leading provider of assisted reality solutions for frontline industrial workers, has acquired Genba AI and receipt $1.5M additional investment from Fortive Corporation. This decision opens up new industry channels for RealWear to serve the industrial manufacturing maintenance market with state-of-the-art voice software that captures essential knowledge for maintenance technicians and supervisors and, with the current ecosystem of RealWear partners, helps advance its vision of aided intelligence, including providing contextual data, tools, software and metrics to help frontline operations and IT.
“In last week’s funding announcement, we mentioned other human-centered technologies that will be game changers to come,” said Rama Oruganti, Product Manager, RealWear. “Today we are launching our first-ever SaaS offering to market for the frontline, helping us evolve into a fully platform-centric business. Helping customers easily capture data and display information with contextual tools provided by RealWear and its partners increases worker productivity and results for our customers. »
The job of a typical industrial maintenance technician covers a wide range of activities, including creating and completing work orders, capturing notes, logging parts, and invoicing labor, which must all be stored in the company’s CMMS (computerized maintenance management system).
CMMS aren’t designed to facilitate front-line workflows, however, which can lead to incomplete data and additional unplanned downtime if not paired with a solution such as that offered by Genba. According to Genba, today’s industrial maintenance technicians spend 30 minutes per shift filling out paperwork, but themselves say that up to 75% of urgent issues, let alone critical tribal knowledge, are not not reported.
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By using Genba’s specially trained text-to-speech technology, the company solves the key problem for technicians who need to enter data after a task is completed or at the end of a shift. Genba customers see the capture of critical data and insights increase up to three times, some within a week of installation, improving the overall lifespan and availability of an asset.
Seattlebased in Genba was co-founded by two former employees of Fluke (a wholly owned subsidiary of Fortive) in March 2021 and was supported by a partnership formed by Fortive with Pioneer Square Labs (PSL) as part of its global innovation efforts that grow and nurture start-ups.
“As part of this announcement, we are thrilled with the level of talent we are gaining at RealWear,” continued Oruganti. “The Genba team is comprised of Tier 1 expertise in speech, NLP and industrial workflow. We are excited to work with Fluke on a co-sell program to bring Genba solutions to market to Fluke eMaint industrial customers.
Genba’s first two products to market are a voice-enabled smart workflow mobile app for industrial maintenance technicians and industrial maintenance analytics for maintenance managers, both fully integrated with Fluke’s CMMS product. , eMaint.